Senior Director, Product Management
Local Agency: BrightStar Care
Location: Bannockburn, IL
Position Type: Full Time (Salaried)
Req ID: 160390
- Define and drive the overall product strategy, vision, and roadmap in alignment with organizational goals and market trends.
- Collaborate with cross-functional teams, domains, and individuals—including Engineering, UI/UX Design, Marketing, Sales, and Clinical —to ensure successful product planning, execution, and go-to-market strategies.
- Mentor and develop Product Owners and team members to promote a culture of innovation, customer-centricity, and high performance.
- Establish and monitor product KPIs and metrics to evaluate product performance and inform continuous improvement efforts.
- Engage regularly with stakeholders to gather feedback, prioritize features, and balance business needs with technical and clinical constraints.
- Demonstrated success in leading product management functions within a technology-driven organization, preferably in healthcare, SaaS, or related industries.
- Proven track record of developing and executing comprehensive product strategies that align with both business objectives and user needs.
- Exceptional communication, negotiation, and stakeholder management skills, with the ability to influence at all levels of the organization.
- Strong analytical and problem-solving abilities, leveraging data-driven insights to guide decision-making and prioritize product initiatives.
- Experience working in agile environments and collaborating with cross-functional teams to deliver impactful products on schedule.
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field required; advanced degree (e.g., MBA) is highly desirable.
- Relevant certifications in product management or agile methodologies are considered an asset.
- Minimum of 8 years of progressive experience in product management, with at least 3 years in a leadership or senior strategic role.
- Direct experience overseeing the launch and lifecycle of technology products from ideation through market release is required.
- Familiarity with regulatory compliance in digital health solutions or SaaS deployments is strongly preferred.
- Demonstrated ability to mentor and develop junior product managers, fostering growth and enhancing team performance.
- Advanced proficiency with product management tools such as Jira, Confluence, and analytics platforms to drive efficiency and visibility.
- Adaptability to evolving market trends and emerging technologies, ensuring products remain competitive and relevant.
- Strong understanding of customer experience design, with the capability to translate user feedback into actionable product improvements.
- Experience managing budgets and resource allocation for product initiatives, optimizing for both impact and cost-effectiveness.
- Ability to manage multiple projects simultaneously, prioritizing tasks in a fast-paced environment to meet critical deadlines.
- Expertise in conducting market research and competitive analysis to inform product positioning and strategy.
- Proven commitment to fostering an inclusive and innovative culture within cross-functional teams.
- Experience working with clinical healthcare tools, including collaboration with clinicians to ensure product solutions meet patient care standards.
- Familiarity with clinical workflow optimization and integration of digital products into healthcare settings, supporting both operational efficiency and improved patient outcomes.
- In-depth knowledge of regulatory frameworks and compliance requirements unique to clinical healthcare, such as HIPAA and other patient privacy standards.
- Travel to the Bannockburn IL office on a monthly basis
- Work environment – Fast-paced, collaborative, and dynamic work environment with a focus on teamwork and meeting tight deadlines
- Hours – 8am to 5pm; after hours work as needed, emergency on-call for security incidents
