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About BrightStar Care

We know care.

At BrightStar Care, caring is in our DNA. We know that high-quality, compassionate service starts from within. When we take care of each other, our clients feel the difference.

A Higher Standard® of Care

BrightStar Care was founded over 20 years ago on the belief that the best care always goes the extra mile. We call it A Higher Standard®. It’s more than just providing superior care—it means being there to celebrate the little wins and big moments that make each day special. This commitment is why we’ve earned The Joint Commission’s Enterprise Champion for Quality Award every year since 2013.

You Matter to Us

From everyday challenges to life’s toughest moments, BrightStar Care is with you. When you’re part of our team, you can count on leaders and teammates to step in, lend a hand, and stand beside you. We know that real connections help everyone know they are valued, which leads to better care for our clients.

Vision

To be the world’s premier provider of care and offer a full range of care for individuals, families, and organizations—whenever and wherever they need it.

Mission

To go above and beyond to truly deliver A Higher Standard® of home care—and nothing less.

Promise

We promise to be the personal, professional care experts families deserve by providing premium in-home care and medical services in any setting while holding ourselves to the same accreditation and client-satisfaction measures that the nation’s best hospitals do.

Core Values

These are the principles that guide our every action as we strive to fulfill our vision, mission, and promise:
Make it great

“Good enough” isn’t enough for us. We exceed clients’ expectations and bring out the best in those around us.

Do the right thing

We respect our clients and co-workers. We act with integrity, even when it’s hard.

Be open and honest

Approachable and truthful, we treat our clients and their families with empathy and kindness.

Do what you say

We show up when clients need us and finish what we start. We take responsibility for our actions.

Serve with passion

Our expertise is delivered with a determination to make clients’ lives better every day.

Get to Know Us

The video below spotlights a caregiver from one of our independently owned and operated agencies and shows how our vision, mission, and values shine through in the respect, kindness, empathy, and expertise given to clients and their families.

Kay: Caregiver, Difference Maker

Learn how one person—someone like you—can make someone else’s day, every day.
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Follow your passion.
Grow your career.

View All Careers
BrightStar Care® is committed to creating an inclusive workplace. We are Equal Opportunity Employers and do not discriminate based on race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, veteran status, or any other protected category. Each BrightStar Care® agency is independently owned and operated.